Canadian Migraine Tracker Support
Frequently Asked Questions
Why can’t I enter two attacks / events on the same day?
Usually what happens is that the same migraine attack will fluctuate during the day. It can also be treated and come back (that’s called a recurrence).
The way to use the Tracker is to enter the worst degree reached on that 24h day according to the 0-1-2-3 technique. You can decide to define the day as you wish, starting at midnight, at 6AM, what fits your routine best.
The tracker is built to be easy to summarize and provide an overview. This means that some details cannot be analyzed. That’s the fine balance between precision and synthesis!
How can I track Migraine Recurrence?
A typical migraine attack duration is 4 to 72 hours. During a day, the pain can go away and come back latter.
You can always add a note to add more details about your migraine.
Did you know that since version 5.0 of the app, it is now possible for you to record Migraine Recurrence? Here is how:
1) Start to enabling this feature.
- Go to Profile,
- Currently Tracking
- Scroll down until you see Migraine Recurrence
- Switch the toggle to Yes
- Hit the Save button.
2) The next time you enter an attack, answer the question “Did you have more than one headache today?”.
3) Migraine Recurrence will now show in your reports.
Please talk to your physician about the best way to report migraine recurrence.
Why does it use a 0-1-2-3 scale and not a 0-10 pain scale?
Migraine is way more than pain. People report very diverse symptoms. It is impossible to account for this diversity in an app. The 0-1-2-3 scale is based on function. It represents the impact of all your combined symptoms on your day.
As a side note, the 0-10 pain scale is losing popularity even in the pain world, as pain is very subjective. Research uses more and more scales based on concrete ability to function.
The 0-1-2-3 technique also allows an easier summary of the situation. Making statistics with 0-10 recorded many times per day would be difficult!
Can I modify an entry on one day (for example, remove an attack if it is entered by mistake, or add an attack on a day that was entered as headache-free)?
This problem was reported by many users with the pilot version and it should have been fixed now. Please let us know if you encounter bugs with this function.
Where can I see a report of triggers, symptoms and other information not seen on the summary report?
At present time, the Tracker does not offer a report of this information in a summary form. If there is interest for such a report, we could find funding to build it. This is a work in progress! We realize that it is important to access a summary of what you recorded. We started with a simple option focusing on basic information usually used to guide treatment adjustments, but we could expand.
What is the difference between the Canadian Migraine Tracker and Migraine Buddy?
Migraine Buddy is a leading app that has millions of users! Why build another App then? The reason was simple. The Canadian Headache Society heard many comments, both from patients and physicians, that Migraine Buddy was asking for too much information, was sending too many reminders and was not easy to use for communication in the clinic. That is why the tracker is more simple and offers many ways to send reports to health care providers. It also belongs to a Canadian scientific society. That could allow us to produce Canadian data for advocacy, and also to use it for research (which is being done at present time in Calgary for a project on cannabis!).
How can I delete my account?
To delete your account, use one of the following.
- From the App, go to the Footer Menu ->Profile -> Settings (gear icon) -> Delete account
- Send a request to [email protected]
- Use the form below with the message ‘Please delete my account’.
We will then delete your account. All the data you ever entered will be deleted from our database.
Please allow 7 days for your request to be processed.
How can I delete my data?
Your data are deleted when you delete your account.
To delete your account, please use one of the following.
- From the App, go to the Footer Menu ->Profile -> Settings (gear icon) -> Delete account
- Send a request to [email protected]
- Use the form below with the message ‘Please delete my account’.
We will then delete your account. All the data you ever entered will be deleted from our database.
Please allow 7 days for your request to be processed.
You can send us a message
You can use this form to contact us. Please note that we will not answer any medical related question. We do not provide medical services or referral. Please contact your health care provider if you need medical assistance.